Terms and Conditions

Payment

When making payments by credit or debit card, we do not store any financial details. We have chosen PayPal as our payment provider, to ensure a high level of safety when you make any transactions. PayPal do not give us your card details.

You do not need to have a PayPal account in order to make a payment, there are options available for paying with credit/debit cards.

If you prefer you can phone us directly on 0117 973 7018 and make a payment over the phone, by cheque, or internet banking.

Currency conversion charges apply for overseas payments.

Delivery

All artwork is sent by Royal Mail's Special Insured Delivery service nationally and internationally. Prices depend on size and weight and are calculated automatically for you. Orders are sent out within 5 working days on receipt of payment unless specially requested otherwise.

For overseas customers framed pictures larger than 300mm will be unframed and sent. Unfortunately, it costs us to have the frames removed, so we cannot offer a reduction in price in these situations.

Overseas postal packages offer a maximum of £500 compensation.

Returns/Cancellation

If you are not happy with your purchase, you can return it within 7 days for a full refund, provided that it is undamaged in any way.

Privacy Policy

This is the web site of Children's Book Illustration.

Our postal address is 3 Hurle Crescent, Bristol, BS8 2SX United Kingdom

We can be reached via e-mail at linda@childrensbookillustration.com or you can reach us by telephone at 0117 973 7018

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address.

We collect no information on consumers who browse our Web page, except for the purpose of taking an order where we take your contact and delivery address details to enable us to fulfill your order delivery.

With respect to cookies: We do not set any cookies that contain any personal information. Your basket information is stored on our server and is removed when you close your browser. We do not share your details with any other organizations.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

We do not partner with or have special relationships with any ad server companies.

Children's Book Illustration does not take any responsibility for the content of any sites it has links with.

Upon request we provide site visitors with access to all information that we maintain about them. Consumers can access this information by e-mailing us at the above address or telephoning us on the above number. Consumers can have this information corrected by sending us an e-mail at the above address or by telephoning us on the above number.

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

Newsletter / Mailings

If you do not want to receive e-newsletters from us in the future, please click on the unsubscribe button on the e-newsletter.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new artwork or upcoming exhibitions.

If you do not wish to receive such mailings, please let us know by sending us an e-mail at the above address.